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connection keeps dropping out new install

Level 1b
Ive just had an NBN install and the Internet Connection keeps dropping out....help please?
1 REPLY 1
Moderator

Hi @jlsheridan1,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and it appears to be stable for more than a day now.

 

If you are still having issues, are you able to check what light on the modem normally goes off whenever the connection drops?