i have issue for connection

[Naderehahmadi]

Hi there,
I have no connection. Even it shows i have connection but i can not access to websites. When i try,it says no connection.

[luisc]

Hi Naderehahmadi,

Have you tried the troubleshooting,

https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338

Thanks

[Naderehahmadi]

I can not access that. by clicking on that the messege of access denied will appear. I really need internet fix it please.

[luisc]

Hi Naderehahmadi,

I am checking your internet account and it shows your internet connection is up, could you confirm it??

[Naderehahmadi]

Hi,
As i mentioned in my first message, it shows i am connected but in reality i do not have connection and does not work.

[Naderehahmadi]

I do not have connection still. If you can not solve it, stop my contract.