TPG Community

Get online support

mobile network not available

uttihirani
Level 2

in 222 port hacking road miranda nsw 2228. i cannot make or receive calls but i can receive sms and data does work. when i move 1km outside that area everything works back to normal.

 

it say mobile network not available.

1 REPLY 1
Shane
Moderator

Hi @uttihirani ,

 

We did an article that you may find helpful, this will guide you a basictroubleshooting on how to fix incoming/ougoing call issues, Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile

 

If you need further assistance, please send me a PM with your customer ID or mobile number. 

How do I private message (PM) in the community

 

Regards,

 


@uttihirani wrote:

in 222 port hacking road miranda nsw 2228. i cannot make or receive calls but i can receive sms and data does work. when i move 1km outside that area everything works back to normal.

 

it say mobile network not available.