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modem issue?

Level 1c

Hi, recently the Internet dropped out frequently. My phone was disconnected and can't get access to the Internet again. However at the same time my brother's phone can connect to Wifi successfully. My brother lives next door. I share the same NBN box with my brother but we use different I am think is there any wrong with my modem? 

jiang li
Level 8

Hi @moon I replied to your other post here but got no reply.