Good day! @teej.
Our Technical Team is currently making investigation of the error you reported to us.
We would like to clarify if you're trying to setup a remote access to 'Access Control'.
If so, is this for the remote access of the modem / router's page? Or for the remote access of other device(s) connected to the modem/router.
No this is not for remote access
According to the TPLINK manual that I found online Access control (chapter 8)
Block (blacklist) or allow(whitelist) specific client devices to access my network (via wired or wireless).
It does not note anything about remote access. Since there is no TPG modem manual I have assumed this feature is the same. That is fine. I am looking at having a local network to be more secure than relying on a password only.
Chapter 10 VPN Server discusses how to set up remote access. I am still trying to set up a local network I am happy with
Thanks for the additional details. The Firmware for our supplied modem/router is customised for TPG network and some of the features found on those equipment with the default firmware may not be available.
There is a possibility that the remote access feature is working, however this feature would require static IP address. Your current NBN service has Dynamic IP addressing.
What!? I did not ask for remote access. I did not even raise the topic for remote access. You raised the topic of remote access.
Can I get some clarification?
1- the Error 4728 from adding more than 32 items to the whitelist in access control is being look at by TPG.
2- Is it possible or not to put the modem in bridge mode if connected by EWON connection. If so can you direct me to the correct post or TPG page?
I apologise for the confusion. The issue on TP-Link's whitelist in access control and your query about EWON connection is still under assessment. We will provide you details when is available.