Hi for weeks now my wifi keeps dropping out to the point I can't watch netflix. I watch for 5 minutes then drops out and take 10 minutes again to connect. It also drops from my phone and wifes phone to rule out the TV. Also my modem is very hot to touch. My internet speed is fine. Matbe I'm due for a new modem?
Hi @tranquilo1, we'd like to arrange one of our Senior Technical Specialists to contact you for assistance. Please send us a private message with your best contact number and most convenient time to receive a call. To send a PM, please refer to this link: How do I private message (PM) in the community