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3 Months still no service

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Level 1

I received the modem & emails nearly 3 months ago & have heard nothing since.

1 REPLY 1
Moderator

Hi @Flemo66 ,

 

Welcome to the community!

 

We're able to locate your account using your community details and we've seen that we received your NBN Application Online last 3rd of June. We can see that your application is now being handled by our NBN Provisioning Team and attempted to contact you earlier today to provide an update but no avail.

You may contact them directly 1300023575,  let us know should you require further assistance.

 

Cheers!