Hi @Chemizzle ,
Welcome to the community!
We're sad to know that the installation takes more time than the usual, we'd like to take this opportunity to turn around your experience. To better understand the situation and progress of the service installation, shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@Chemizzle wrote:
Anyone experienced a 3 month wait for nbn installation - I live 3kms from cbd. I’m not getting any firm feedback from TPG other than wait!
Grounds for a refund and to go to another provider?
Is there a phone number in Australia we can call?
