Activation

Alexbudds
Level 2
We had the service tech attend our property and install the modem this morning but the service still hasn’t been activated.
We were told it would take 30 minutes, 10 hours ago.
1 REPLY 1
Shane
Moderator

Hey, Alexbudds.

Let us check the status of the service activation, could you send us your details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

 

We had the service tech attend our property and install the modem this morning but the service still hasn’t been activated. 
We were told it would take 30 minutes, 10 hours ago.