An NBN Network Connection Device

[Ourhouse06]

Hi all.
Just moved into my new house. Getting the NBN FTTC bundle. Have been sent the modem but when clicking on the link for setup it says I need a NBN Network Connection Device, I did not get sent one of these so does that mean I don’t need one?
Thank you.

[Riezl]

Hi @Ourhouse06 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community