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Awaiting "Service Transfer" from previous residence

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Level 1a

Hi Team,

 

I recently moved houses and requested a transfer of my TPG Internet service.

I missed a call last weekend from TPG and have been trying to call back / chat back via online platforms. However, I haven't been able to reach anyone who can give me a definite answer as to what the status of installation is.

Can anyone assist in this matter? I have been working from home using my mobile hotspot for almost 2 weeks now.

 

Kind Regards,

Karthik

1 REPLY 1
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Moderator

Hello,

Thank you for being part of the TPG Community.

I have attached a link that will help you follow the progress of your installation.

https://community.tpg.com.au/t5/NBN-Installation/Video-How-to-track-your-TPG-service-installation/m-...

Regards

PeterW