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Hi, I asked for my new NBN service to be connected on 4 November but have received notification today that it was installed today.
Can my billing please not commence until 4 November as I do not take possession of the property until this date.
Hi @Garthd, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM please refer to this link: How do I private message (PM) in the community