Hi @amandatai88 ,
Welcome to the community!
If the installation is scheduled for Morning (8-12NN) we may need to raise this to our NBN Provisioning Team to reschedule the time of your availability.
To better understand the situation, shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@amandatai88 wrote:
Can l ask the installer come to install after 4pm?
