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Hi @abstrusenj,
Welcome to the community!
I am sad to know that you're no longer wants to continue your NBN application with us. I was able to locate your account using your community details. I would like to arrange a call from one of our Account Specialists to discuss details of cancellation of your service application.
Feel free to drop me your best contact number and preferred time. In case you need a reference: How do I private message (PM) in the community
I will wait for your response.
Cheers!