Connection activation

[dhaval5233]

It’s been a couple of days( 8 days approx) I have received the modem and the NCD box.i have done the connection as mentioned over the guidelines but still I am able to see only the power light in the NCD box and no other lights it just keeps flashing as a result of which I am unable to go online.What is the solution to this issue

[peter_k]

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter