Do I have to cancel previous service first.

[stevieg]

Hi, I was called by TPG who said as you already have an nbn service you need to cancel it before we...tpg can set yours up.

This is most unusual in that churning from adsl never required this and going  from optus to abb then to iinet did not require it.

In fact I read somewhere you do not cancel before you recontract your service?

Please clarify 

[Angeli]

Hi @stevieg, 

Allow me to check your NBN order status by confirm your TPG account via private message. 

Here's how: How do I private message (PM) in the community

Regards, 

Angeli