TPG Community

Get online support

FTTC NBN. No NCD delivered with Modem

Highlighted
Level 1b
Hi,
We have recieved a modem from you guys but no NCD and there isn't one previously at the location. How can we go about getting that sent to us.
1 REPLY 1
Highlighted
Moderator

Hi @vdbbilly ,

Sorry for the inconvenience,

Normally there should be NCD onsite ( this belongs to NBN) but some times by mistake previous tenant might took it.I have fowarded your issue to relevant department and they will contact you ASAP.

Regards,

Sajal