New cutomer to TPG with NBN just made avilable to me. Pre ordered and recived my hardware in under a week (awesome!)
Pluged in...... and nothing
Power - Solid blue
Connection - Solid blue
DSL & LAN: Not lit
Raised fault 10460503 >48 hours ago. no reply.
Just tried to call support "too busy please go to web"
New TPG customer, so far not impressed :-(
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?