FTTC nbn no connection

Arnelsonmayo
Level 2
Ive waited for 20 days to install my nbn fttc but this morning when the technician installed the nbn it works ok for 5 mins after that there is no connection until now. I already rang the tpg but until now the problem doesnt fix yet.
1 REPLY 1
Riezl
Moderator

Hi @Arnelsonmayo,

 

Welcome to TPG Community!

 

We have located the account using your community details. We have checked the status of your connection and we can see that it is up and running now.

 

If you're still having issues connecting to the internet, please let us know so we can investigate further.

 

Thank you.