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Fttc blue light doesnt stop blinking

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Level 1a
I receivee a text from tpg requiring me to connect the modem. After following the fttc document and completely finished wiring the modem all I get is a flashing blue light for the link icon. After a minute the re is a clicking sound and the light goes out for a couple of seconds before returning to a flashing state. The lan and dsl lights are blank. Please help. When i try and reconnect my old router I can't even get my old connection back so I'm completely without wifi.
2 REPLIES 2
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Level 1a
I have the exact same problem.
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Moderator

Hi @Kheydon9  and @Robcj , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

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