Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on.
Your NBN-FTTC 100/40 serivce installation is still ongoing. NBN says due for completion 30/04.
Your install is part self-service. So plug all your equipment in and hopefully once NBN provision it, it will just start working.
You may check the setup guide that we've created for NBN FTTC here.