Installation progress


Thanks for the confirmation, @prankstaaz. Are you still getting 4 Solid Green Lights on the NBN Black Box?


Can you take a picture of the NBN Black Box's Serial Number and MAC Address? (It is located on the back of the NBN Black Box)


Please send it via PM so we can forward it to our Provisioning Team.


Thanks for sending the details via PM, @prankstaaz. We have forwarded it to our Provisioning Team and they are still chasing the matter with NBN Co.


The team is closely monitoring this and the case manager will be in touch for any additional updates.


Let us know should you have further queries. Thank you.