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Installation update - extremely concerned

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Level 1a
Hello,

I have my modem and my NBN box seems to be working perfectly fine. I can see that TPG needs to activate my service in order for the router to start working and consequentially for me to have internet.Is there a need for a technician as I already have an NBN box setup at home that seems to be working fine? Could you please activate my service or assist as i desperately need internet to start working form home. I have been using my phone data for the last few weeks and that is now starting to run out. Your assistance regarding this matter is much appreciated Smiley Happy
1 REPLY 1
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Level 1a
* to give some clarity: when I said I have my modem I meant I have already received the modem from TPG. Regards Abdullah