Internet Activation

timandjengray
Level 2

Hi. We have just transferred over to TPG and our previous provider has turned off our internet. Can you please advise how long it will be until our internet with TPG will be actived and usable.

1 REPLY 1
Shane
Moderator

Hey, timandjengray

Installation of TPG NBN service generally takes less than 10 business days but can take longer in some cases, depending on the demand of NBN services in your area and the availability of the NBN technician to perform the installation while TPG FTTB service, usually takes 10 working days however in some cases can take up to 20 working days.

You may track the installation of the service here.

If no updates yet available on the given link above, send us your details (Customer ID/Username and the provisioning address) so we can check the progress of the application.

Cheers!

 

 

Hi. We have just transferred over to TPG and our previous provider has turned off our internet. Can you please advise how long it will be until our internet with TPG will be actived and usable.