Internet outage

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Level 1a
House based internet not working since roughly 11.00am this morning. Have tried all the troubleshooting advice except attaching a phone as don't have one available. Some tree maintenance was undertaken on the road outside this morning but no obvious damage to cables (seems like a strange coincidence though). We are on Bennett road, the gap, brisbane 4061. Thanks in advance for your help. Cheers rich