Internet

Paulshum
Level 2
My internet at Rothesay Avenue Hazelwood Park doesn't work, would you please fix it as soon as possible? Thanks
1 REPLY 1
Shane
Moderator

Hi @Paulshum ,

 

I responded to your initial post located here

 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

 

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community