Hi @gillmaclean81 ,
Welcome to the community!
Thanks for bringing this to our attention, I would love to help and raise this to our Engineering Team for urgent action. Please drop me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@gillmaclean81 wrote:
Hi,
My NBN/Internet wire is sitting dangerously low from the street to my house (I can touch it). It looks to run under a number of tree branches, and seems to have always been like that. Not sure who set it up, but a very poor job, and I'm sure it contributes to multiple daily dropouts.
Can someone please look to have this sorted?
Appreciated.
Gill
