Get online support
Hi @schristensen69 ,
Welcome to the community!
We apologise if the shipment of the modem/router takes too much time. We're able to locate your account using your community and we've seen that the modem/router has been dispatched to our warehouse last Monday, 8th of July.
We sent you a PM in regards with consignment number you may contact startrack directly for follow up.
Cheers!