Modem not working

Allendowd86
Level 2
My NBN connection cuts in and out and is very weak/non existent in some areas of the room that the modem is in.
1 REPLY 1
Shane
Moderator

Hi @Allendowd86 ,

Welcome to the community!

 

Thanks for raising this to us, I would love to help and get to the bottom of this. To better understand what is causing dropouts on the service, shoot me a private message with your account details (Username/Customer ID) together with the address on file. 

 

How do I private message (PM) in the community 

 

Regards,

 


@Allendowd86 wrote:
My NBN connection cuts in and out and is very weak/non existent in some areas of the room that the modem is in.