Moved house

Highlighted
Level 1b

Hi,

 

I have emailed and phoned, but I'm still waiting to hear from you. The lady at TPG said on Friday that the internet would work at our new house, but it doesn't.

 

I need this sorted immediately.

 

Kind regards,

 

Louisa

3 REPLIES 3
Highlighted
Moderator

Hi @logden 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Highlighted
Level 1b

Hi Karl,

 

My account number is: **********

ID: **********

Mobile number: **********

 

Kind regards,

 

Louisa

Highlighted
Moderator

Hi @logden 

 

I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl