Moving house

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Level 1b
I’ve been trying to call tpg for 3 hours and I’m still currently on trying to contact you! I’ve been calling for three days yet no one has bothered to answer my calls I’ve moved house and trying to connect my home phone and internet broadband for so long I have work I need to complete as do my kids it’s important we have our internet connected ASAP. I have also checked bag nbn is available in my area and as I did have nbn in my old home I just want it moved to my new home so I just want an update on when I can get someone to do that for me.
1 REPLY 1
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Moderator

Hi haider1967,

 

Have you used the TPG app and the online request,

https://www.tpg.com.au/moving-home-support/moving_home_your_details

 

Despite of our normal installation response, be aware of some delays may occurs due to COVID 19

 

Thanks