My new plan

[mcallister24]

I have recently checked connection and have been asked to report error code HQTVL6

[Riezl]

Hi @mcallister24 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this. 

To send a PM, please refer to this link: How do I private message (PM) in the community