Welcome to TPG Community!
We have located the account using your community details and we can see that you have already received the TPG modem for your NBN Fibre to the Node (FTTN) service.
You can visit this community article to learn more about NBN FTTN's set up: https://community.tpg.com.au/t5/Featured-Articles/NBN-FTTN-FTTB-Setup-General-Setup/ba-p/56.
Furthermore, an NBN Technician has been booked to install the service and the schedule has been provided via email.
Let us know should you have further queries. Thank you.