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NBN FTTC equipment arrived before NBN activation SMS/Emai

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Level 1b
Plugged in the NBN FTTC before the text message arrived. It did not work. When I unplugged the NBN and put back the ADSL back in, it did not connect or work. Please help.
1 REPLY 1
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Moderator

Hi @Amybeth 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl