NBN Fibre Optic cable broken

[stephenlyons]

Hi, we knocked out the NBN fibre optic cable and unfortunately it has broken where it connects to the green connector.  Unfortunately we cannot get through on the help line.  Can you please assist.  Thanks Steve

[Shane]

Hi @stephenlyons ,

Welcome to the community!

Send us your account details (Username/Customer ID) together with the address on file and we'll check the status of the connection.

How do I private message (PM) in the community 

Regards,

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@stephenlyons wrote:

Hi, we knocked out the NBN fibre optic cable and unfortunately it has broken where it connects to the green connector.  Unfortunately we cannot get through on the help line.  Can you please assist.  Thanks Steve

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[Shane]

Hi @stephenlyons,

Just checking should you require assistance, in the event that issue still persists feel free to send me a private message with your account details.

Regards,

Hi, we knocked out the NBN fibre optic cable and unfortunately it has broken where it connects to the green connector.  Unfortunately we cannot get through on the help line.  Can you please assist.  Thanks Steve