Get online support
???
So if premises has pay-TV service/cable (under NBN Service class 23), what customers have been waiting for days/weeks before installation and up to 7+ hours on the day of installation is no more than just plugging in the NBN NTD box’s cable into the wall socket (as no tool/gear with the NBN “technician”) ?!?
Still, black-hole does exist on Earth, at least on that morning of 15th Dec.