Hi there, we booked a technician for yesterday and nobody showed up. We weren’t contacted to Let know that nobody was coming. The next technician isn’t until the 19th. I spoke to a woman who informed me that someone was coming on the 12 but now it is the 19th. We started on the NBN a little over a month ago. The internet didn’t work for the first two weeks until I finally got onto tech support. Then the technician didn’t arrive. And now we are pushed back not from the 12 but now the 19th! I’m not a very happy customer considering we have been paying for internet that doesn’t work and customer service doesn’t do what they say they will do. Can you please help? I need internet for work ASAP.
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
