NBN activation

[grandomatheus]

I received my Modem last week without the NDC. This week I got the NDC and install all correctly.
I’ve been waiting those 30 minutes to activate for the last 48h and nothing..

[David_M]

Hi @grandomatheus 

Thanks for your query!

Just checking that your service is working now?

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[grandomatheus]

Hi David, I just schedule an appointment for this friday. Thank you!

[David_M]

Hi @grandomatheus 

Excellent! No worries....

Hope we get it resolved for you.

Thanks,