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NBN box power cord missing

Level 2

Hi there,


NBN had already been installed in my property when I moved in. Given that I had the black NBN box, I only requested the modem for installation. However, I have realised that I am missing the power cord for the black NBN connection box.


Can someone please advise how I can organise delivery of a power cord?



Hi @kp21 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.


To send a PM, please refer to this link: How do I private message (PM) in the community