NBN connection box cable

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Level 1b
With the NBN FTTC connection, i was provided a 2m telephone cable which is just 0.5m short of reaching my telephone/router box. How can I go for a longer cable? The box doesn't mention if it is RJ11 or RJ12.

Can TPG Ship this telephone cable (from wall socket to NBN connection device) if needed?
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Moderator

Hi @tarangoyal 

 

The ''LINE'' cable you require is an RJ11 (although rj12 can also be used).

Up to 5m in length is always the best practice, and the shorter the better. I advise NOT to use any 8-10-15 metre type extension cables.

 

You can purchase this from any store.

 

Regards,

David_M

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2 REPLIES 2
Highlighted
Moderator

Hi @tarangoyal 

 

The ''LINE'' cable you require is an RJ11 (although rj12 can also be used).

Up to 5m in length is always the best practice, and the shorter the better. I advise NOT to use any 8-10-15 metre type extension cables.

 

You can purchase this from any store.

 

Regards,

David_M

View solution in original post

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Level 1b

I will appreciate if you can provide reference to any store with links. I mostly found RJ12 in bunnings/officeworks but not sure if they got what it needs to avoid any losses for NBN high speed transmission.