NBN speed

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Level 1c

I have run another TPG test.  Local tests to Perth servers seem to be ok. The servers over east expose the slow speeds during peak times.

 

http://tpg.speedtestcustom.com/result/424fec90-2053-11ea-b929-bb6732a0a9ff

 

speeds are ok at this time of day.

 

speed test results:https://www.speedtest.net/result/8860743644

 

looks like its congestion at night on the TPG network?

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Moderator

Thanks for the additional details @padstar.

 

We'd like to arrange our Technicians to contact you for real-time testing and investigation. Unfortunately we may need to arrange a call between 7-8PM WA time since our Contact Centre is only available up until 12 Midnight AEDST. (9PM WA).

 

Let us know your best contact number and confirm if you're available for tonight. Cheers!

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Moderator

Hi @padstar,

 

We've seen that you have been in contact with one of our Technicians yesterday and performed troubleshooting. We can see that you're now getting a normal speed with the service. Let us know should you require further assistance.

Cheers!

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Level 1c

HI, I dont think there every was an issue. It appears that the TPG speed test slows down at night but the other speed test I used where ok. I was getting 2mbps on the TPG speed test and 45mbps on other sites just seconds apart. 

I guess its ipmortant to check several speed test servers for an accurate results.

 

Thanks!

Moderator

Hi @padstar,

 

You may also use www.speedtest.net as an alternate speed testing site. Smiley Happy

 

Cheers!