Installation of NBN service generally takes less than 10 business days this starts once the payment is posted to the account. Details of the service installation will also be sent via email once it is completed.
Could you shoot us a PM with your details to better understand the progress of NBN installation.
Send us your details so we can track the status of the order. Please understand that even if the NBN devices are already installed at the premises, it may still take 10 working days for the service activation.