Hi @imri91 ,
Welcome to the community!
Thanks for raising this to us, we're able to locate the account using your community details. We will chase this with our NBN provisioning team and request them to contact you to discuss details of the installation progress, please shoot me a private message with your best contact number and preferred time.
How do I private message (PM) in the community
Hi, I received the Modem on 22nd of of Jan.
However, I do not have NBN box to connect my modem.
Please arrange NBN to start my TPG broadband services.