New NBM INSTALLATION

jawaleatul67
Level 2

Hi

I have received an email stating my NBN is installed and ready to use.

I am offered an FTTN plan.

I connected the modem to the telephone socket and there is no internet

Please advice.

1 REPLY 1
Anonymous
Not applicable

Hi @jawaleatul67 

 

Let us help check the status of the service installation. Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi

I have received an email stating my NBN is installed and ready to use.

I am offered an FTTN plan.

I connected the modem to the telephone socket and there is no internet

Please advice.