New NBM INSTALLATION

[jawaleatul67]

Hi

I have received an email stating my NBN is installed and ready to use.

I am offered an FTTN plan.

I connected the modem to the telephone socket and there is no internet

Please advice.

[Shane]

Hi @jawaleatul67 

Let us help check the status of the service installation. Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

Regards,

Hi

I have received an email stating my NBN is installed and ready to use.

I am offered an FTTN plan.

I connected the modem to the telephone socket and there is no internet

Please advice.