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New NBN connection but no active internet

Ameliaspring
Level 2
Stuck on “Your newly installed broadband equipment is waiting to be automatically configured”. Have tried resetting both nbn connection box and modem.
1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter