New install

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Level 1c
Hi, I have received another urgent txt message saying TPG is unable to activate my NBN service as our modem is not connected, please connect modem ASAP
My modem has been plugged in correctly since the 3rd of April please advise
1 REPLY 1
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Moderator
 
Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.
 
So I can look at this service for you.
 
To learn how to send a private message, click here.  
 
Thanks
 
Bryan