New install

[Bewilli27]

Hi, I have received another urgent txt message saying TPG is unable to activate my NBN service as our modem is not connected, please connect modem ASAP
My modem has been plugged in correctly since the 3rd of April please advise

[BryanR]

Hi@Bewilli27

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

So I can look at this service for you.

To learn how to send a private message, click here.  

Thanks

Bryan