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New sim activation issue

ahnafazmain69
Level 2
Hello! I activated my new sim today from Lebara to TPG and now it's not working like I can't make a call or send any sms even I'm not receiving anything. When I try to make a call they are telling me to activate the sim first but I can't login in the website because I couldn't able to get a code because it's not working so Can you help me with that?
1 REPLY 1
Shane
Moderator

Hi @ahnafazmain69 ,

 

Are you still having issues with the activation of the SIM? If yes, let me help and see what options we can use to activate the SIM. Could you send me a PM with your details?

 

How to send a PM? 

 

Regards,

 

Hello! I activated my new sim today from Lebara to TPG and now it's not working like I can't make a call or send any sms even I'm not receiving anything. When I try to make a call they are telling me to activate the sim first but I can't login in the website because I couldn't able to get a code because it's not working so Can you help me with that?