No NBN connection

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Level 1b

Hi,

I've had 3 people come out and fiddle with the NBN connection and still it isnt working! The last guys came on Monday got it working for about 36 hours and its hasnt worked since about 8pm Tuesday night.

 

Why is the NBN connection so rubbish?

 

The issue number is 10494216

2 REPLIES 2
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Moderator

Hello Whereswillow,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Moderator

Hi @Whereswillow 

I can see our help Desk  are looking  after this issue, for you. 
I can also  confirm that NBNCo  are booked for tomorrow.  

Status: Booked

Appointment time slot: Wednesday, 03 June 2020, 8:00 AM - 12:00 PM

Note: I will be keeping an eye on this ticket as well.