Welcome to the community, @snikharey
We'd love to help check the status of the service. To better undersrtand the situation send me a private message with your account details (Username/Customer ID together with the address on file).
On the other hand, you may also check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage
If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link:
If you are using a WIFI connection, then you may check these links to improve your home network.
Let us know how it will go.
since friday 3rd Dec afternoon around 1 pm
No internet in my NBN connection.
I have recieved several sms text messages on my mobile number that outage is resolved, but apparently it isnt.
I am writing this on Monday 6th Dec, still no internet.
No thanks
frustrated customer
