No line connection so no internet or home ohone

[kkerries]

Hi There. I have been away on holiday returning home today to find I have no internet or home phone. The phone is making a strange beeping sound. When I ring the landline number from my mobile I get a message saying there number is invalid. I have unplugged both the modem & phone & reconnected but no change. Can anyone advise please.

[Will]

Hi @kkerries 

Welcome to the Community!

Our records show that you have already interacted with our Technical Team for the same issue. This was raised to NBNCo for repair since we're detecting a fault. We're currently waiting for a feedback or a technician appointment from NBNCo. Once the information is available, you will be advised by a Case Engineer. If you have other concerns, do leave a comment.

Regards,

Will